SHOP POLICIES

  • RETURNS AND EXCHANGES

    I gladly accept returns and cancellations, please contact me within 7 days of delivery for returns. I ask that you ship the unused item back to me within 14 days.

    You can request a cancelation within 7 days of purchase. Please contact me if you have any problems or questions with your order.

    Because of the nature of these items unless they arrive damaged or defective, I can not accept return custom or personalized orders. All ready to ship items or pieces on sale are final sales as well.

    Condition of Returns

    1. Buyers are responsible for return shipping cost. (and shipping back in the event of an exchange).

    2. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    3. Used items will not receive refunds.

    4. There is no restocking fee on returns. Once the item is received I will submit a full refund, less the original shipping fees.

    PRIVACY POLICY

    I will only use your shipping / billing address, and contact information

    1. To communicate with you about your order

    2. To fulfill your order

    3. For legal reasons (like paying taxes)

    MORE INFORMATION

    ADDRESS CHANGES. If the product is returned to me or delivered to someone else due to customer error (i.e. wrong address) you are responsible to pay for the shipping charge or overages. Please contact me as soon as you know you are moving or notice your address is incorrect on your invoice.

    FREIGHT CARRIER SHIPPING. If your received order shipped via freight truck has visible damage, refuse the shipment. Do not sign or initial any paperwork and contact me immediately. I can replace damage orders at no cost, but only if the shipment is refused. If you accept the damaged item I will not be able to replace it because you have indicated the item was received in perfect condition.